Idaho Attorney General’s Office
WOODED – Attorney General Lawrence Wasden released his office’s 2021 Consumer Protection Report. The 20-page annual document details the bureau’s work on consumer-related topics such as recent national opioid regulations, enforcement actions, refund totals and national tobacco settlement litigation. The report also includes a list of the top 10 consumer complaints in Idaho.
“The Consumer Protection Division is a key part of my office, both for the role it plays in protecting Idaho consumers directly and for its role in representing the state in related disputes. consumers,” Wasden said. “This report illustrates the breadth of this important work.”
The Consumer Protection Division recovered more than $7.1 million, which equates to $7.25 for every tax dollar allocated to the division in fiscal year 2021. The division led the efforts of Idaho to join three Opioid Colonies that will bring $120 million to Idaho at the state, regional and local level. Consumer protection attorneys have also filed lawsuits against various entities over issues such as health claim advertising, fraudulent tax preparation services, and privacy.
The report highlights the state’s ongoing efforts to continue securing funds related to the 1998 Tobacco Master Settlement Agreement. The Attorney General’s Consumer Protection Division is responsible for prosecuting the tobacco industry regarding state enforcement of certain tobacco laws. The tobacco industry paid Idaho more than $22 million in 2021. Since 1998, settlement payments to Idaho total more than $542 million.
The report also details the nature of the complaints filed with the Consumer Protection Division. Motor vehicle complaints again topped the rankings in 2021, followed by construction and contractor complaints and landlord/tenant issues. Categories in the 2021 top 10 that were not in the 2020 rankings include complaints related to recreational vehicles and moving companies.
The full report is available here.